Support
Support for the PTLevel Wired WiFi variant.
A cost effective, easy to install, WiFi and plug in kit.
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October 20, 2026
API Options
What is an API? An API stands for application programming interface. It is a way for you to get the data you want or need by making your own program to access and use it. There is a great article on UPWork here that simply explains what an API is in ...
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October 20, 2026
How to Replace Tubing
You may need to replace the tubing on your PTLevel transmitter if: - there is water in your tubing - there is bubbling in your tubing - your tubing is damaged Most of the time, you can just remove the tubing, drain and dry it, trim the ends, and ...
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October 20, 2026
Sharing or Embedding Your Level Publicly
Want others to see what the level is at but not have to log into your account? With the premium account, you can now share your level without anyone logging into your account. You can even embed the level on your own website. This is a premium ...
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October 20, 2026
WIFI Connection Procedure
LET’S GET YOUR PTLEVEL CONNECTED To top Below are a couple of videos on how to connect your PTLevel receiver to your WiFi at home. You need to do this if you are setting it up for the first time or if you’ve changed your home password or network SSID ...
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October 20, 2026
Setting Up Your Account's Timezone
Are you wondering why the dates and times are different in your account? Here we’ll show you how to fix that by changing your account’s timezone to the right one. Visit www.ptdevices.com and log into your account. Once you’re in your account, go to ...
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October 20, 2026
Low or 0% readings?
Are you getting constant low or 0% readings? There are a few reasons why this might be happening but we’ll start with a quick brief on how the PTLevel works. OPTIONAL VIDEOTo top HOW IT WORKSTo top The way that the PTLevel device works is that it ...
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October 20, 2026
Cold Canadian Winters
The Challenges of Monitoring Wells and Cisterns in Cold Canadian Climates Canada’s harsh winters pose unique challenges for those relying on wells and cisterns for their water supply. Subzero temperatures, ice, and snow can interfere with water ...
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October 20, 2026
PTLevel Cistern Setup
In this article, we will go over how to setup a Long Range Wireless PTLevel used to monitor water in a common cistern for household water use. The Long Range Wireless PTLevel can achieve up to 1km of range, comes with 13' of tubing, and the ...
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October 20, 2026
Level Reading Maintenance
Now that you have your PTLevel setup, you’re probably wondering what to do over time in order to maintain the device and it’s readings. There’s really not much to do, but as with everything, a little bit of maintenance goes a long ways. MAINTENANCE ...
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October 20, 2026
Becoming a PTLevel Re-Seller
Have you thought about adding another revenue stream to your business? At ParemTech, we believe if our wholesalers succeed then we will too! Since we are a small business, we understand that making re-selling affordable and easy is a number one ...
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October 20, 2026
Calibration Procedure and Sensor Accuracy for Wired WiFi
After you’ve installed your new device and setup the depth of your tank, you must calibrate the device in order to achieve a proper reading. This process is simple and is explained below. Jump to the end of the article for sensor accuracy and ...
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October 20, 2026
Temperature Probe Instruction Manual
Temperature Probe Setup and Installation Plug the temperature probe into the appropriate connector on the end of the PTDevice enclosure. Now with it plugged in, you can attach the stainless probe to the area that you would like to monitor. This could ...
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October 20, 2026
Septic System Installation
How to monitor the level in your septic tank To use a PTLevel in your septic tank, we recommend a slightly different installation method. (You can use a regular pressure chamber, but the thicker liquids can make maintenance more difficult). A ...
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October 20, 2026
Wired WiFi Installation Instructions and Manual
The official manual and installation instructions that are sent with each PTLevel WiFi.
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October 20, 2026
High Water Alarm for Sump Pump
High Water Alarm for Sump Pump: How the PTLevel Can Help When it comes to protecting your basement or crawl space from water damage, a sump pump is the first line of defense. Adding a high-water alarm and a monitoring device like the PTLevel can ...
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October 20, 2026
Monitoring Temperature and Depth in Stormwater Systems
The PTLevel and Stormwater Management The PTLevel Wired WiFi can now measure depth and temperature, often required in Stormwater Retention and Detention Ponds! The Long Range Wireless version is coming soon. What is a Stormwater Management System? A ...
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October 20, 2026
What is the Maximum Depth the PTLevel Can Measure?
The PTLevel (Long Range Wireless and Wired WiFi) is shipped with 13' of tubing, however upon request we can supply longer tubing. The device can monitor up to 18' of water and anything deeper than that, water can enter the tubing and cause inaccurate ...
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October 20, 2026
Temperature Sensor and the Online Account
Let's walk through the dashboard step by step to view all of the new temperature features! Dashboard First, when you log into your account (through the App or through ptdevices.com) you'll see a summary of all of your devices. Within the summary, ...
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October 20, 2026
The PTLevel and 2.4GHz Internet - Wired WiFi PTLevel
The PTLevel will only work on 2.4 GHz internet Why only 2.4 GHz? The PTLevel is designed to only use 2.4GHz signals with 20mhz because 2.4 GHz connections travel farther. 5 GHz signals are great for faster speeds; however, they have shorter range. We ...
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October 20, 2026
Information For Water Delivery Companies
We love Water Delivery Companies! In fact, we love them so much we’ve set up some awesome PTLevel water monitoring features just for them. If you or someone you know is a water delivery company, make sure to share this information with them! A quick ...
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October 20, 2026
Graphs and History - Wired WiFi PTLevel
In June of 2023 we implemented new data graphs with some amazing new features! To access all graphs (and power settings, alert options, etc), log into your ptdevices.com account and click the 3 dots to the right of your tank name: Level Graphs The ...
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October 20, 2026
The PTLevel and Solar Panels - WiFi
Both the PTLevel WIFI and PTLevel Long Range Wireless can be utilized with solar panels; however, you must provide the complete solar package (batteries, solar panels...). The PTLevels do not have charging capabilities built into them. To size the ...
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October 20, 2026
Can the PTLevel WIFI be Installed Outside?
Absolutely. All PTLevel devices are designed specifically to handle the outdoor environment. A few tips for outdoor installations: We recommend that you keep the small tubing that is exposed to the outdoors as short as possible. Protect the small ...
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October 20, 2026
WIFI vs Wireless - Which Device is Right for You?
PTLevel WIFI Only PTLevel Long Range Wireless Price $259.99CAD $349.99CAD Warranty 2 Years 2 Years Free Online Account System Yes Yes Weatherproof Yes Yes -40 degrees C to 100 degrees C Temperature Rating Yes Yes WIFI Connection Needed at Tank Yes No ...
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October 20, 2026
What do the Lights Mean - Wired WiFi troubleshooting
In the winter of 2023-2024, we launched the new Wired WiFi which has a button on the front, and no longer has a blue light. For information on the old Wired WiFi (which has 2 lights under the lid), please scroll to the bottom of the article for ...
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October 20, 2026
Tubing - All About PTLevel Air Tubing Wired WiFi PTLevel
Specifications: pneumatic tubing material: ether-based polyurethane 5/32in (4mm) outside diameter 0.093in inside diameter UV stabilized (as of 2023) operating temperature -40 to +160F How Long is the Tubing? Each PTLevel (Long Range Wireless or Wired ...
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October 20, 2026
What is the Minimum and Maximum Depth the PTLevel WIFI can Measure?
Maximums: The WIFI PTLevel is shipped with 13' of tubing, however upon request we can supply longer tubing. The device can monitor up to 18' of water and anything deeper than that, we have Deep Well PTLevel options in 30' and 70' lengths.
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October 20, 2026
What is the amp hour rating for running the PTLevel WiFi for 24 hours?
You may want to run the PTLevel WiFi on a solar system but how big of a system do you need to setup? Currently the PTLevel WiFi draws a constant current of 85mA and so for 24 hours, it would be a 2.55 amp hour requirement. This number takes into ...
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October 20, 2026
Water Monitoring in New York: Agriculture, Residential, and Tides
Water Monitoring in New York: Challenges and Solutions with PTLevel New York is a state of incredible diversity when it comes to water resources. From the iconic reservoirs supplying New York City to private wells in rural upstate areas, the need for ...
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October 20, 2026
What happens when your internet or WiFi is not working
Since the PTLevel is designed for rural users, we understand that you also may have unpredictable internet, regular internet outages/downtime, power interruptions, etc. We have created this article to help you understand what your PTLevel is going to ...
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